Best Gotele Indianapolis Near Me

Tiffany Brandell: Beautiful hotel, with great staff, and the rooms were very well kept up! The location is very convenient for everything downtown.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Quiet …More

Joe sisco: Very nice place to stay, the people are very polite and helpful. One thing that stands out to me is the hotel restaurant, the fried maple glazed chicken with Bacon-mash potatoes was the best meal I have had in a long time. I may schedule a trip through Indy soon so I can experience the food one more time, it was very good and the chef was very friendly and thoughtful and came to ask if everything was alright, excellent.

Michael Holsapple: I would highly recommend this place. We stayed here for a weekend and had a wonderful time. The staff was so friendly and helpful. If you are looking for a place to stay downtown close to everything this is the spot.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Jeremy Miller: 4/12/2023 Update: I still give 5 starsfor all the same reasons.Great location. Close to all sorts of food and nightlife. I've stayed for business and recreation here.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Hailey: Perfect location to walk to everything! There's a parking garage just one block over or you can use valet. Very clean and friendly front desk staff.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

sanjeet chandra garimella: Located just steps away from the iconic monument circle, this Hilton Garden Inn is a great place to stay in Indy. Again, being in downtown you can walk to any and all downtown restaurants, convention center, and other places.Rooms - Amazing, with the exception of bathroom counter, sink, and bathtub, which need to be upgraded a bit.Lobby/Food - Nice checkin area alongside a restaurant which serves breakfast (charged separate), and also has bar/food options.The place also has valet parking at decent rates compared to other downtown hotels, parking garages. The carpet inside the elevator can also be uplifted to maintain standards.Rooms: Nice, well maintained, and amazing views.Safety: In downtown with constant patrolling.Walkability: Can’t beat the distance to convention center, mall, restaurants, coffee places!Food & drinks: Had its own restaurant in the lobby. If not, it’s in downtown - so you chose your cuisine !

Joseph Moore: Fantastic stay here. Hotel is very dog friendly. Very close to plenty of restaurants, the park, and Gainbridge Fieldhouse. Only a 10 minute walk to the arena. Solid breakfast and a very friendly staff around the clock. Will definitely stay here again when we come for a game!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view …More

James Winters: Friendly and helpful staff. Great amenities. This is my new go-to spot for Indianapolis travel.Walkability: Right off the circle. Many attractions and restaurants nearby.

Brian Huntley: Excellent hotel, used to be a bank, very cool hotel off the circle.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Garret Nikolich: Vallet was amazing service. So nice. 20 out of 10. Polite prompt. Turned the heat on.. I mean.. pure genius.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view …More

Shawn Roney: Nice clean convenient downtown location close to walk to the convention center and the stadiums.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Kaycee Means: So big and clean and amazing. Super nice staff too.

Stargazer: This beautiful and historic building was incredible. Walking distance to some great coffee, parks and restaurants.Valet greeted us in a timely manner. Didn't expect the loud hip-hop music when we entered the lobby to check-in playing through their speakers. Front desk was friendly and helpful. Our room was spacious with a great view of the city.Cons: Breakfast buffet (which was recommended by the front desk) hot food was cold and unappetizing. For $15.95 I was extremely disappointed. But Karen our waitress was super friendly and kept our coffee topped.When I read about the buffet that their past guests didn't care for and the response to those guests that they'd improve upon it, didn't seem to rectify the issue. Quality control is a must for the the most important meal of the day.Only other complaint would be the sheets, pillow cases and bed. Itchy sheets and pillow cases, thin mismatched pillows and lumpy, sunken bed.Overall, I would come back. But avoid the dining room and eat outside of the hotel. Maybe bring my own pillow and pillow case.

Becca Selkirk: Rooms are a little price but the columbine was intown...Food & drinks: There is several good restaurants in walking distance from hotelRooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More

Alisa Orfait: Lovely room and view! Staff very friendly.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More

Jon wegiel: Very friendly and willing to help with questions or concerns. Very quiet even with families with kids. Highly recommend this hotel!Walkability: In the middle of almost everything.

Joe sisco: totally awesome, only one little complaint the pool was way crowded each day all day.Food & drinks: get the french chicken seared in maple with bacon potatoes, ahh man the best.

Darcie McCray: Stayed for a work event nearby. Beds were comfortable, rooms were clean. Excellent stay!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Michael Stacey: Great staffRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More

Tyler Spano: Rooms are spacious but kind of dated, the room is sort of dusty too. No free coffee for guests besides gross in-room from a dirty coffee maker which is pretty disappointing. The little store on the first floor doesn't stock pads/ tampons which is honestly ridiculous and insulting. Overall not a great hotel, staff was fine, but the place itself is not very welcoming and lacks amenities that are standard at plenty of other hotels. If I was coming back to Indianapolis I would stay elsewhere.

Patrick Bell: Nice areaRooms: 4/5|Service: 5/5|Location: 5/5 …More

Anthony Rogers: Room didn't have any black out blinds. The condition was either hot or cold wasn't a good night sleep at all. Plus it was a 1 bed room King sweet.... for the money I've had better....😔Rooms: 3/5|Service: 5/5|Location: 5/5Hotel highlights Kid-friendly …More

Jordan Sheets: Bussin

ryry J: Rooms are large and comfy. Staff are great. It is a good choice for downtown Indy.

T D: Outstanding! All around, 5 stars! Very impressive service too!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Romantic, Quiet …More

Mike Alaimo: Staff was very welcoming and the rooms were clean. The room service was prompt and the food was delicious!

Chad Eaton: Always a great convenient clean location.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More

Martell Lynch: Very unprofessional staff and that's all I will say.Rooms: 2/5|Service: 1/5|Location: 3/5 …More

Calvin Hwang: Good location and good staff. Old old building and it shows. AC noise will keep you up at night and is not a fixable problem unless they redo the whole system. Breakfast fruit was kept out way past ripeness. Pinching a few pennies on fruit seemed silly when it was inedible.Rooms: 2/5|Service: 4/5|Location: 4/5 …More

Hesiquio Cervantes: Very clean.

Heather Helton: I called the hotel directly prior to our trip to specifically ask about the valet parking, the safety of it, and confirmed cost. I was told by hotel staff that it was in a different location than the hotel, was not the parking garage nearby, and that it was very secured and had security cameras around the location. I was lied to! The parking lot is within walking distance to the hotel and in an open lot so anyone can walk in and mess with your vehicle. The vehicle was left unlocked by the valet. Money was taken, credit cards were stolen and used. It was a complete run around last night and again this morning trying to gain access to the security cameras to identify the thieves. Other locations where the stolen stolen card was used verified it was two black men using the card for purchases. The valet is not a part of the hotel but a contracted entity. The supervisor of the valet service refused to come out last night when the police report was filed to pull up cameras. The hotel refused to show us the cameras and stated they needed the police to be present to request that. Officer Allison was present last evening at 10PM, why didn't you allow him to see the cameras then??? The hotel was still expecting us to pay for the valet charge after check out and I demanded that to be removed. The hotel, under their poor choices of contracting with an outside company that does not take care of customer service and ensure safety for not only their customer but employees as well, and lack of high quality camera systems are reasons I'll never return nor reccomend this hotel to anyone! You ruined our weekend trip!! You ruined our time at the NRA convention!! We should have been given a free night stay but their was no offer of anything other than bottled water for our troubles. Indianapolis Police Department has a police report okn this situation and will be gaining access to your cameras.Secure your parking lot better! Do better!!!Room was clean, but loud noises from cars racing and homeless screaming all night long. Didn't eat breakfast. Was too sick from car being ramshackledSafety: PoorNoteworthy details: Do not stay here

Hugh Montgomery: Nice front desk hostess, nice hotel and location. No complaints !Safety: Need key to access elevator and most entries to hotel.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More

Alissa Pershing: The staff was so kind and hospitable.Rooms: 4/5|Service: 5/5|Location: 5/5 …More

Douglas Webster: I'd give the room a 9, there is a stain on the carpet in the middle of the floor.The bathroom however was less impressive.Rooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More

Aaron Camper: Fine for a night or two. Bed is very firm and hard to sleep in for me. Horrible water pressure and overpriced parking. Breakfast was fine, nothing special.Rooms: Needs general upkeep as it's falling apart in places.Nearby activities: Plenty of things to do within walking distance.Safety: Seems fine. Cannot access any floor other than 1 without a room key.Walkability: Plenty of things to do within walking distance.Food & drinks: Breakfast here is basic, nothing special. Plenty of food to choose from within walking distance.

Taste Tee 1: Great location clean hotel top notch products and amenities the breakfast was great The rooms were very clean and had more than enough towels and they have Neutrogena products the breakfast offered flavored cream for the coffee which is something that I just love and the food was goodRooms: 5/5|Service: 5/5|Location: 5/5 …More

Amanda March: I’ve stayed at this property multiple times and am always impressed each time. From the price, cleanliness, location, and quiet of the hotel from your room. This is the place to stay in Indy.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Great value …More

Terry Myers: My husband and I came to Indy to relax and enjoy the city for this weekend. We definitely chose the right hotel as all the staff were very friendly. Our room was exceptionally clean, valet was prompt with our car and the ladies at the Front Desk were friendly and engaging. Our experience with the hotel begins and ends with the Front Desk staff and they exemplify customer service. We will share this experience with family and friends and will return to this hotel in the future. Thank you for all you do!!!Rooms: The room was exceptionally clean and comfortable as well as roomy. The amenities in the room were also very clean and well kept. Friendly housekeeping staff as well.Nearby activities: There are numerous things going on in the city each day so many choices to spend your daySafety: Safety measures at Meridian St. entrance and at elevators was noticed and appreciatedWalkability: Everything we chose to do was within walking distanceFood & drinks: Breakfast was very good and large variety of itemsNoteworthy details: Exceptional customer service

Russ: Not satisfied!!!! Paid for a room with 2 double beds for 3 guests . Upon check-in, I was NOT informed that the room I had booked (and had prepaid for) was no longer available. Rather, I discovered upon entering the hotel room that the room only had 1 double bed and a small sofa (more like a loveseat). We phoned the front desk to kindly express our concerns and were told they had a “maintenance issue” causing us to be given a different room than the type we booked. The front desk offered to “comp” a small rollaway bed. They thought that was completely acceptable, as no offset in our room cost was offered. This Hampton Inn experience was not positive and was not like other Hampton Inns I have stayed in previously.

Rick Rapirio: Rooms are fine. This is a very noisy downtown area, so bring ear plugs. The hotel knows how noisy it is, and they supply these BS white noise machines. Ear plugs significantly better. Better yet, if Indy police cut down on these damn motorcycles (at least their noise) then it would be fine.Rooms: 3/5|Service: 4/5|Location: 4/5 …More

Jennifer Deener: Will never stay with this hotel again. I booked 4 months prior. We get there and we're told the hotel was overbooked. Waited for a room to be cleaned. We were never notified when a room opened..just sat in the waiting area twiddling our thumbs. After watching people get rooms my husband approached the desk. The never texted, (couldn't because phone lines were down.) They had given our room to someone else. So we took whatever they had. Our valet guy made us drive around the block and we lost our spot. In the morning. The valet offered us someone else's car. I won't even bother with the lady that stole from the snack area.

Michael: I stayed here for 5 nights while attending a conference at the convention center. It was a nice short walk to the conference so the location was good. The room was as expected: mostly clean and included a mini fridge, a microwave (the blue light on the microwave was annoying at night so I put a post it note on it), and a white noise machine (a lovely touch given city noise). The location was nice to explore downtown as well. The staff were lovely and responsive! Would recommend!

Ivy Slay: We LOVED this hotel!! Price was reasonable for the location. Parking was affordable. Our room was clean and comfortable. Breakfast was great! Above all the staff was phenomenal! They made us feel at home. Super friendly, professional, and attentive. I would book this hotel again for sure.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Shavonne Elam: Rooms: Very spaciousNearby activities: Bars, the Circle Centre mall and arenaSafety: I felt safe and no issues.Walkability: Everything we went to was in walkingFood & drinks: Refreshing and fresh

Laurie C1: Came down for the New Edition Legacy Tour and the location was perfect! Literally just walked around the corner to the Gainsbridge Fieldhouse. Everything was basically perfect. The only issue was the towels weren't really soft. Not a major issue with everything else being really great.Food & drinks: Several bars and restaurants near by.

Isaac Thompson: Food & drinks: We chose this hotel because of its location directly adjacent to St. Elmo's. It was incredibly convinient for this reason as well as being a comfortable establishment in its own right.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More

C King: Staff is very friendly and helpful. Rooms are very nice just small. Not a lot of space in the one we had. Was in good location and easy to find. Finding ice was little difficult but had to go down to check in desk. Was quiet and no issues hearing people around us or above us.Rooms: 3/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Romantic …More

Daniela Ra: This has been by far the best Customer Service experience I've had from the staff reception! I left my passport in their security box and after a couple weeks notice they were able to expedite it to the shipping address needed. Always acting kind and human, something that tends to be forgotten now a days! Thank you for sharing the care!

Terence G: Went to a Laker and Pacer game this location was perfect. Five minute walk, the staff were very nice and professional.

Chuni: This is beautiful boutique hotel, high end and well maintained, good bar and restaurant, and a walkway to mall.But what really stands out are the staff! In most hotels the staff are nice, in special hotels the staff are extra nice, but here the front desk staff are extremely nice and friendly! Kathrine remembered my name from 6 weeks ago when I stayed here, she’ll offer me a water w/o asking, and always offer assistance, yesterday I requested a microwave, the maintenance tech had already left, Aniyah from the front desk personally brought it up for me, I’ve been traveling for a while now for work, and have never seen such dedication from a front desk employee!!They deserve a big raise! They’re doing a phenomenal job! Thank you for the great service! 🙏🙏

randy hayes: First trip to Indianapolis in a few years. Decided to stay at the Le Meridian since it's downtown and close to everything we wanted to see. The entire staff is extremely helpful and the property is very nice. Aniyah at the front desk went above and beyond to make us feel welcome. Both employees at the front desk were what I'd like to see at every hotel stay!!

MGD: Beautiful Boutique Hotel housing the AMAZING St. Elmo’s Steakhouse…Beautiful Rooms, Great Service combined with Much History!!!

Efrem Herrea: Have a great serviceRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More

Courtney Gerald: The staff were very welcoming and friendly, and that hotel itself was amazing. The bed was a soft as a cloud in the bathroom was perfectly clean. The location is great and walking distance to many restaurants and bars and stadiums. We ordered room service and the food did not disappoint. Would definitely recommend this hotel.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Colton Haney: Absolutely LOVED my experience at this hotel. I stayed here based on the recommendation of a friend. While the room was comfortable, well decorated, and clean, what made my experience top-rate was the staff. Zahra was there for my check in - she was friendly, guided me through the hotel amenities, and made me feel welcome as a Marriott elite member. I then engaged with Caitlin, the night auditor, who helped me get an additional key. Finally, I also engaged with Kathrine, Kati, & Amber on my way out of the hotel, all of whom were welcoming and friendly. I would absolutely stay here again!

Adam DeJans: Rooms are a bit small, but the location is excellent! Very close to a lot of downtown attractions. The staff was all very helpful and friendly! I would definitely recommend.Rooms: 3/5|Service: 5/5|Location: 5/5 …More

Ricardo Johnson: I work here and spoke and stealsNoteworthy details: Awesome even though it was a work stay where I work 😂Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Romantic, Quiet, Kid-friendly …More

KRISTINE Black: I cannot say enough about the cleanliness of this hotel and the TOP NOTCH STAFF. As a germiphobe myself.. and my adult daughter who is even more of one...we both were SO comfortable here. The air...cleaner than clean! The room... sparkling.we have 2 small dogs and 2 cats. When they say pet friendly...they mean it! They even remembered our pups names when we took them to walk them. We were hit with the minus 10 degree Temps and spent a lot more time in the hotel then planned as a lot of events got cancelled in Indy. It was a pleasure The beds...the shower...so comfy! The staff knew we has a rough go getting there with the ice. They were so sweet at check in. I adore this hotel!

Stephanie: It's always difficult to decide if reviews are being too harsh and how they will align with your own expectations. Unfortunately, when it comes to Le Meridien Indy, I have to agree with the critical reviews. This is definitely a 3-star hotel with a 4-star rating.The hotel has been renovated, but parts of it still manage to look rundown and unclean. As other reviews have mentioned, the hotel is very small, and one of the main draws for staying here (beautiful lobby/hangout area) was closed consistently for private events. I was looking forward to the Corner King room that I had booked- only to be extremely disappointed once we actually saw it. Technically the room was located in the corner of the 6th floor of the property, but there is another building attached to the hotel... Our room was definitely a Deluxe, but we paid for a Corner. Very deceitful. It also lacked robes, slippers, and complimentary water bottles.All in all- the decor is cute and the staff is mostly friendly, but this is definitely not a luxury hotel.

Amanda Normine: Nice place to stay when downtown. I highly recommend getting a club room. The lounge is a nice bonus with drinks and snacks 24/7Nearby activities: Super close for conventions!

Jen Richard: We booked this hotel based off of the photos of the pool online for our 3 kids. When we arrived they said there was no pool. The rooms are okay but definitely not worth the price. Pretty disappointing.Rooms: 1/5|Service: 1/5|Location: 1/5 …More

Amber Hudson: Staff is the best!! ALL of them!👍Service: 5/5Hotel highlights Luxury …More

Marcus Turner: Nice place to attend a conference. Typical Marriott.Service: 4/5|Location: 5/5 …More

Nolan Schendel: Great hotel to stay at if you’re attending an event in the area. There’s a sky bridge to the convention center and walkable to all the main attractions in the area. Staff was very helpful and accommodating. They have a very impressive lobby and bar. If you’re a platinum Marriot member the food in the M lounge is great. However, the restaurant did not have many options.

chris anthony: Mistreated by the nigh staff members who kicked me out of the hotel because I was supposedly getting inside their bar. Kicked out in the middle of the night as if I was a delinquent. All this with me being a bonvoy supposed member.Rooms: 3/5|Service: 1/5|Location: 3/5 …More

Mike Sandore: This is a top tier Marriott. Great restaurant & bar on site, M Club Lounge is the nicest I’ve seen, upgraded Gym with Peloton & TRX.

Stephanie MacDonald: I’m usually one to be pretty content with most hotels. But this was not a very satisfactory stay. The lobby was gorgeous and there was many dining options including Starbucks. Those were the only perks we enjoyed. The bed was comfy and the room was clean.However, our room was handicap accessible which was fine even though we didn’t need it. But the shower tile wasn’t sloped enough for the water to just exit into the drain. So the whole bathroom floor was soaked and hazardous. The lighting in the bathroom was too dim and not a lot of counter space at all. We were surprised there was no microwave or fridge as most hotels provide these. I feel like there could also have been better signage. We could not find any stairs nor a sign indicating where there would be any. This is important to us as we experienced a hotel fire once. And the parking fee was outrageous, $57 per night?! Will not be staying here again.Safety: No signs to indicate where stairs were. Handicap accessible shower does not have proper drain and water got all over the bathroom floor.

Seth Paddack: Downtown Indianapolis is very dangerous and the beds in the rooms are horrible and very uncomfortable and the pillows are just as badRooms: The beds are so uncomfortable and the pillows are just as badNearby activities: You have to walk a long ways or drive thereSafety: It’s very dangerous downtown IntWalkability: It’s dangerous downtown you really don’t want to walk around anywhere

Allen Ward: Tayleya was very helpful checking out. From checking in, the room, dining at Conner’s and checking out my weekend experience was awesome. I would recommend this hotel.Rooms: The room was spacious and very clean.Nearby activities: Skywalk easily accessibleSafety: Felt safeFood & drinks: Highly recommend Conner’s to eat at

Brandy Kelly: Helpful staff. Clean and comfy rooms and bathroom. A little disappointed that there was not a refrigerator or microwave in the room. Other than that, great stay! Restaurant, bar, Starbucks, corner store all in the hotel. Very nice!Rooms: No refrigerator or microwave in room. Dim lighting in room and bathroom.

Tony Smith: No complementary breakfast, everything cost extra...Rooms: 4/5|Service: 3/5|Location: 3/5 …More

Jill Filipiak: Rooms were exceptionally clean and very comforting in a relaxing environment.Rooms: Comforting in a relaxed environmentNearby activities: Concerts, restaurantsSafety: SafeWalkability: Right in the middle of Indy and very convenient to walk to restaurants.Food & drinks: 2 great restaurants to choose from and many conveniently located nearby.

mad Ring: Great location along with great serviceRooms: 5/5|Service: 5/5|Location: 5/5 …More

Darryl Gates: Service was good/very large facility/no shuttle to airport(taxi cost was more than $20 one-way)/long wait in the restaurant/no microwave in the room

Denise Bombagetti: Breakfast and exening reception was of very poor. A big let down from years ago.

Jason Albertson: Booked hotel for the pool on a vacation pool was only open the first night and they just said deal with it... only mediocre thing was the breakfastRooms: 1/5|Service: 1/5|Location: 1/5 …More

Taeden Mccolley: the room was very luxuriousRooms: very niceRooms: 5/5|Service: 3/5|Location: 2/5Hotel highlights Luxury, Quiet …More

Lora: Nice large suites, friendly staff, excellent breakfast buffet included, but need to pay for parking.

Michael Hall: We’re a family of six and we had a great time! Hotel is in the best area! Tons of food choices. Great views. Entire staff is fantastic!Only suggestion is change the air filter in room 1210. We loved it here and we will be back! Thank you all! Applauding all of you!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Quiet, Kid-friendly, Great value …More

Sidonia Martin: Check-in/ check out was fast. We stayed in a suite so we got added bonus bag of snacks and 2 free alcoholic drinks at the reception area. They even had free pop and snacks for the kids. Pool wasn't as big as the pics I saw, but decent seated couches around area to sit. Rooms were nice with separate living area with extra TV and kitchenette. Could have been cleaned a little better ( couch had stain). Beds were comfy. Parking garage was cheapest for being downtown ( $28 for all night vs $35-45), but elevator was dirty and smelly. Breakfast buffet was nice with omelet bar. Would go again as it's close to Circle Center Mall and other Indy attractions.

Kasey Attwood: Shout out to Dwayne - great customer service alwaysSafety: Safe and secure downtown areaWalkability: Great location for adult beverages and restaurantsNoteworthy details: Great social hour to relax after work.

Chari Weidert: Absolutely fabulous great atmosphere, cleanliness and customer service.Rooms: Spotless and very comfortableNearby activities: Shopping and dinningFood & drinks: Great food

Milly: This place is pretty cool, attached to the mall and numerous restaurants nearby I’ll be coming back.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Kid-friendly …More

Sperelakis Family: Early check in fees, garage still under construction, escalators still not working. Complete mess, and they want to charge you more. Only staying here to change my business status over to Hilton. Back to Marriott! Booked for over $250 a night, hope the $35 fee was worth it!Rooms: 1/5|Service: 1/5|Location: 1/5 …More

Maria Jones: The hotel was under contruction so parking was difficult 😫 😑Rooms: 5/5|Service: 5/5|Location: 4/5Hotel highlights Great value …More

Brenda Sutton: Well-appointed rooms, helpful staff, great downtown location.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Stephanie Mason: Would not recommend. The escalators did not work. You can hear every little sound. When you call the for something you never get it. That paint was peeling from the ceiling in the shower. There was no trash cans in the room, stains on the furniture. You are paying for the name not a quality stay.Rooms: 1/5|Service: 1/5|Location: 1/5 …More

Harold Todd: The up escalator was constantly not working and the lobby level is on the 4th floor. A long climb with luggage or for anyone who has a heart condition. Staff attempted to fix it every day but by the 3rd day of it not running longer than a few minutes we decided that perhaps the hotel was trying to send us a message.Unlike the song Hotel California where you can check in but never leave, here you can leave but you can't check in.The garage is under repair so lots of noise and dust although they do have signs saying Pardon my Dust, taped to the portable handicap ramp. That assumes you can climb the up ramp as practice of climbing up to the 4th floor because the escalator is broken.Considering Hilton is charging premium prices while deleting services ( no room cleaning service until the 5th day) perhaps they were hoping the guests would fix the escalators.On 3 consecutive mornings when I visited the breakfast area (7.35 AM) there was no one cooking the much touted breakfast meals so it was soggy and cold scrambled eggs. The first day there were no forks and guest were using spoons which works with scrambled eggs so maybe this was intentional. I requested a fork but the staff person didn’t speak English and brought me a napkin.Like many Hilton properties, this location is overpriced and understaffed. For twenty-five years I would look for a Hilton property when I travelled. Now I try to avoid them and no doubt this will be my last year as a Diamond member. There are many better options and lots that offer both value and service.

fredrick williams: I stayed here a few weeks ago. I'm giving my stay here one star due to I seriously believe that Service is very important. I was evicted from my room due to a hotel mistake. Instead of waiting for me to return from work and clear up their mistakes, the hotel decided to evict me then question me once I returned. After some back and forth the mistakes were corrected. My compensation for this embarrassment isn't close to me making whole. I feel this location needs better organization and communication.

Dee: The rooms have been updated and they were clean. The bathroom door is a sliding door with no lock and wouldn’t close. They did send maintenance up and he tried but nothing he could do. The staff at check in did not include what the tickets were for or any information. Could tell she loved her job. The hotel is connected to couple restaurants and a mall that can be accessed without going outside.

Ed GREEN: This is a wonderful and friendly hotel.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Micu Bob Preh: Well the Omni is definitely A cut above in a historic building. The staff is second to none for courtesy, knowledge and accommodating. The hotel itself was clean and everything was in order. It was extremely close to the convention center with a three or five minute walk. The police presence in the area was amazing.Rooms: I was most impressed with the shower. The bathrooms were very nice, the shower had amazing pressure, the bed and pillows were comfortable. The shower was incredible. The rooms were very clean and the linens fresh. And also the toiletries in shower was very nice.Nearby activities: Convention center, fine dining, and shopping is within only a few minutes walking out the door of the hotel. You have the historic crown hotel across the street which is a historic area. Lucas oil stadium and the indoor fieldhouse is all within quick walking distance.Safety: The metropolitan Police were everywhere. Pretty much a zero tolerance policy for damaging or safety issues. I do maintain my own safety as well as my sig other. There was no problem with the hotel security.Walkability: You can walk out of one side or the other of the hotel and be near a restaurant or a club in minutes. There was four fine dining places within 3 minutes of the hotel. Lower level eating facilities which were awesome and fast seating within 3 to 5 minutes of walking. And the blues club around the corner is the oldest bar in Indiana with the best music.

Lenae Lesiow: Our anniversary staycation at the Omni Severin Hotel was wonderful. The staff was so kind and welcoming. Upon our arrival, they immediately upgraded us to a suite, which was such a nice surprise. They also constantly communicate with you via text to make sure you're enjoying your stay.The room itself was spacious, clean, and comfortable. There are certain aspects that show the age of the hotel, but they didn't negatively impact our experience whatsoever. For those mentioning noise, that's to be expected being in the heart of a city, but the hotel itself was very quiet.A lot of reviews mentioned additional costs like Wi-Fi and parking (you're downtown, so free parking will always be limited), which are true. But as long as you anticipate/plan for what extras you'll want to pay for, it's seamless to sort out.We really enjoyed our stay, and most of that was thanks to the exceptional hospitality from customer service!Walkability: The hotel is located within walking distance of Gainbridge Fieldhouse, Lucas Oil Stadium, and is only a few blocks south of the city center. It was a $6 Uber to Mass Ave, or there are plenty of scooters around.

Yvonne Ballard: We are so happy to spend our 28 year anniversary here, we had an amazing time!! The hospitality and customer service was great all around, they were very accommodating our entire stay! Our room was great and so was the breakfast and dinner! We will be coming back soon!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Romantic, Quiet, Great value, High-tech …More

Dano Sweetz: This place needs a serious update. It has an historic vibe but its outdated lobby, dated televisions (not smart tvs, terrible menu/interface) in the rooms, wallpaper in bathrooms, which in our first room that was offered was cut up by what looked like a knife in random places was pealing off the wall. They charge a fee for basic wifi is absurd these days. They also charge $53 a night for valley parking! Its more expensive than my rental itself! Also the beds are shot, they droop in the middle, either need to be rotated or replaced. I will not be staying there again. Oh AND, I wish that hotels would stop using feather pillows. A lot of people are allergic to them and they get flat easily.

Kathy Jahn: Loved the hotel and the location. Their service was amazing.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Romantic …More

Ron Loving: Bathroom was very small. Service in restaurant was the worst I have ever experienced in a full service restaurant. Valet was very expensive and very slow getting and dropping off car.Rooms: 2/5|Service: 1/5|Location: 3/5 …More

Daniel Ripper: Just what you expected

Lori Arnold: It was a busy weekend with a wedding and a cheer competition. Room a bit small. Couldn't figure out parking so had to use valet parking. Bathroom a bit small. Two closets which was a plus. Very clean. Recieved 2 free drink tickets. Does not offer continental breakfast. Nothing in room about restaurants nearby or places that deliver.Food & drinks: Severin bar was busy and offered 2 free drink tickets. Moscato was delicious. Very friendly bartenders.

Gail p: Great location. Convenient location next to a mall. Very close proximity to arenas. Small pool, but nice. Would like to have some vending or other ways to get snacks after hours.Rooms: 4/5|Service: 5/5|Location: 5/5 …More